I determined that I could get the screen to stay active while it ‘charged’ in the cradle, by pressing OK after the initial test screen displayed. Figuring maybe this was the trick, I let it set ‘charging’ in the cradle for another four hours. Still nothing.

The most frustrating thing was that there was not a scrap of documentation on how to charge the unit. There was a huge folded sheet of paper that described connecting the rf device to a pc, in 5 languages. But nothing on initially charging the remote. I found some instructions on the internet but they did not address the issue I was having.

I figured the remote must be damaged, and went through the return for refund process with Amazon.

Right before repackaging the remote in the box, I took another look at it. Pressing and pushing the underside revealed a battery compartment .. that was EMPTY!

Crimeny.

So the long and short of it is my refurbished unit was shipped without a battery. Something I could have determined in the first few minutes if there had been the barest of documentation on how to charge the unit. Just an arrow, pointing to a labeled battery compartment, would have helped solve this problem sooner.

3 stars because it may work perfectly WITH A BATTERY! I don’t know. The enclosed instructions were useless though. Maybe the real instructions were also missing from my refurbished unit. It’s hard to believe the very first step to getting the device to work (charging the device), would have no enclosed instructions for accomplishing this task.

Rating: 3 / 5

1. The channel changer button only works on for increasing channels, the button to decrease the channel does not work.

2. You can program it to turn on the TV and cable, but with our Toshiba projection TV you also have to press “exit” on the TV remote to switch to the cable remote from the TV remote, and the Logitech won’t do it so we still need 2 remotes.

Rating: 2 / 5